Frequently Asked Question
FAQ9401AR0000R01

   
Is it possible to remove a forgotten HDD password?


    Answer:

HDD passwords are designed to be 100% secure and there is nothing available to reset or remove the HDD password whether the password failure is caused by human error or HDD defect.

Users must ensure they have regular backups. A new HDD will be required and is not covered by the standard warranty.



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