How can I prevent the Bluescreen after recording via a Firewire Device or by playing *.AVI files?

TOSHIBA

Frequently Asked Question

FAQ9602N40000R01

Answer:

If you record a movie via an Camcorder, which is connected to the Firewire Port of your Notebook, it could be that a bluescreen with the following error message appear: "PAGE_FAULT_IN_NONPAGED_AREA" caused by ativvaxx.dll

This Bluescreen could also appear by playing *.AVI files, which were created with the Sony DV Codec. At this, it does not matter if the files were played with Windows Media Player or Intervideo WinDVD. The machine crashes with both programs.

This issue could be fixed by installing the latest ATI VGA driver (Version 8.241 or higher). You will find it in the download section on our website.

Document details:

Operating System:

Windows XP, Windows XP MCE

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