KnowledgeBase Article
Document reference:
KBA9A02PY0000R01

Title:
Windows 7 upgrade: Notes and Restrictions
Related Product Group(s):
Toshiba
Related Model Serie(s):
 
Related Model(s):
 
Related Operating System(s):
Windows 7 (32 Bit), Windows 7 (64 Bit), Windows Vista 32 Bit, Windows Vista 64 Bit

ISSUE OVERVIEW


Please note there are some Notes and Restrictions for the following Software before you can upgrade to Windows 7:

  • Smart Data Encryption
  • Toshiba Recovery Tools
  • Toshiba Device Access Control
  • Toshiba RAID Utility
  • Toshiba HDD Protection

RESOLUTION
  • Smart Data Encryption

You can't upgrade to Microsoft Windows 7 since TOSHIBA Smart Data Encryption is installed.
You need to uninstall TOSHIBA Smart Data Encryption before upgrade to Microsoft Windows 7.

  • TOSHIBA Recovery Tools

TOSHIBA Recovery Tools are no longer available on the System Recovery Options menu after upgrading from Windows Vista to Windows 7.

  • TOSHIBA Device Access Control

After Windows7 upgrade, all of the access settings for TOSHIBA Device Access Control need to be registered again."

If you are using TOSHIBA Device Access Control, please re-configure the access setting for each device after the Windows 7 upgrade is completed.

  • TOSHIBA RAID Utilty

[Target model] Qosmio G30/F30
TOSHIBA RAID Driver will be hard-blocked by Windows7.

You have to update TOSHIBA RAID Driver to Version 1.10.0016 or later before upgrading to Windows7 on Qosmio G30 or Qosmio F30.

  • TOSHIBA HDD Protection

[Target version] Lower than v2.0.2.9(32bit) / v2.1.2.9(64bit)
"TOSHIBA HDD Protection will be hard-blocked by Windows7.

If the ealier version of TOSHIBA HDD Protection than v2.0.2.9(for 32bit) or v2.1.2.9(for 64bit) is installed on your system, you can not upgrade to Windows 7.

Before upgrading to Windows 7, please uninstall TOSHIBA HDD Protection from "Uninstall a program" on the Control Panel.


After upgrading to Windows 7, please install TOSHIBA HDD Protection v2.2.0.0 or later.

You can check the version number of TOSHIBA HDD Protection as follows:
1. Open the Control Panel.
2. Click "Uninstall a program".
3. Click [Organize] and select "Layout".
4. Confirm if "Detailed pane" is selected.
5. Click "TOSHIBA HDD Protection".
6. Check the "Product version" at the bottom of this dialog.


Publication Date:
2009-10-15
Review Date:
2012-10-14
Date of Last Modification:
2009-10-15  04:09 PM

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Materials are copyrighted and are protected by world-wide copyright laws and treaty provisions. No logo, graphic, text, sound or image from this website may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without Toshiba's prior written permission. Except as expressly provided herein, Toshiba does not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information.  Toshiba, Tecra, Satellite, Satellite Pro, Qosmio, Portégé, Libretto and Equium are either trademarks or registered trademarks of Toshiba Corporation or one of its subsidiaries. Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners. All content is copyright Toshiba 2006.  Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view before downloading any such software.
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