Technical Support Bulletin
TSB5303QQ0002R01

   
Touchpad is not working anymore after Windows Update


    Document details:

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 Product:
 
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 Model No.:
 
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 Operating System:
Windows 7 - 32 Bit, Windows 7 - 64 Bit, Windows 8 - 32 Bit, Windows 8 - 64 Bit, Windows 8.1 - 32 Bit, Windows 8.1 - 64 Bit
   more details...  


    Issue:

After a Microsoft Windows update it may occur that the touchpad is not working anymore.


    Summary:

Shortly after the Windows startup the touchpad may not work anymore.


    Resolution:

Press the shortcut function keys (typically F5 or Fn+F5) to enable the touchpad again. Please refer to the user manual of your notebook to find the correct key combination for enabling the touchpad.


    Disclaimer:

Toshiba provides this information "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Toshiba shall not be responsible for the topicality, correctness, completeness or quality of the information or software provided. Toshiba is not liable for any damage caused by the use of any information or software provided, including information that is incomplete or incorrect. Any trademarks used herein belong to their respective owners.


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