Technical Support Bulletin
TSB5C03T70000R01

   
Drive space problems during the Windows 10 upgrade on the Satellite C40-C


    Document details:

-
 Product:
Satellite C40-C, Satellite C40-C
-
 Model No.:
PSCRJE, PSCRLE
-
 Operating System:
Windows 10 - 64 Bit, Windows 8.1 - 64 Bit
   more details...  


    Issue:

If you are running a Satellite C40-C with the 32GB SSD on Windows 8.1 and install all available updates, it is possible that you will face too low disk space when you try to upgrade to Window 10.


    Summary:

Low space during update to Window 10 on SSD, if all updates are installed on Windows 8.1.


    Resolution:

a) Preparing the C40

Note: If you already using the Satellite C40-C under Windows 8.1, please backup all your personal date before you continue with the following steps!

 

b) Resetting the Satellite C40-C:

1. Open the "PC Settings" and select "Update and Recovery"

2. Select "Recovery" and then click on "Get started" at the option "Remove everything and reinstall Windows". Follow the onscreen instructions.

Important note: After this step, all your unsaved data will get lost!

3. When the recovery is finished, run the basic set up of the Notebook, during the basic set up it is important to enter the WiFi credentials or establisch a wired network connection!

4. As soon as the basic set up is finished, the OS is offering the Windows 10 upgrade.



Click on "Upgrade"

5. To start the download of the Windows 10 upgrade data, click on the "Finish" button.


6. The download of the necessary files for the Windows 10 upgrade will start. The download may take some time, depending on the speed of the currently available internet connection.



    Disclaimer:

Toshiba provides this information "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Toshiba shall not be responsible for the topicality, correctness, completeness or quality of the information or software provided. Toshiba is not liable for any damage caused by the use of any information or software provided, including information that is incomplete or incorrect. Any trademarks used herein belong to their respective owners.


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