Technical Support Bulletin
TSB9C02RP0000R01

   
ODD Firmware Update to fix problems with the Toshiba Recovery CD creator


    Document details:

-
  Product:
Satellite L350, Satellite Pro L350, Satellite A500, Satellite A500D, Satellite L500D, Satellite L500, Satellite L550, Satellite L550D, Satellite L450D, Satellite Pro L500, Satellite Pro L550, Satellite L505, Satellite L450, Satellite L555, Satellite Pro L450, Satellite Pro L450D
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  Model No.:
PSLD8E, PSLD9E, PSLDCE, PSAM3E, PSAN3E, PSAM0E, PSLK0E, PSLJ0E, PSLJ3E, PSLK3E, PSLN8E, PSLP8E, PSLDDE, PSLY5E, PSLS1E, PSLW1E, PSAR3E, PSLX8E, PSLS4E, PSLS3E, PSLT0E, PSLY0E, PSLT3E, PSLD4E, PSLD5E, PSLW8E, PSLS0E, PSLY1E, PSLW9E, PSLY6E, PSLW0E
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  Operating System:
Windows 7 - 32 Bit, Windows 7 - 64 Bit, Windows Vista 32 Bit, Windows Vista 64 Bit, Windows XP
   more details...  


    Issue:

This TSB is to provide an updated F/W of TSST DVD drive TS-L633C (TO02, TF02) and TS-L633Y (TO02, TF02) for Satellite L500 and others.
It was updated for the countermeasure against the issue that the recovery disc can not be created correctly with Toshiba Recovery CD creator.



    Summary:

Please apply the Firmware update to your ODD.


    Resolution:

  1. Updated version: TO02, TF02 for TSST drives TS-L633C and TS-L633Y

    • TS-L633C (TO02)




    • TS-L633C (TF02)




    • TS-L633Y (TO02)




    • TS-L633Y(TF02)



  2. How to confirm ODD number and F/W version: 


    Before updating of F/W, please make sure ODD number and F/W version
    1. Run device manager.
    2. Open properties of "TSSTcorp **** Device" adapter in "DVD/CD-ROM drives".
    3. Click the "Details" tab.
    4. Check "Hardware Ids". ODD number and F/W version are shown.




      If the ODD number and F/W version is TS-L633C (TO01,TF01) or TS-L633Y (TO01,TF01), it can be updated to TO02 or TF02.

      TS-L633C (TO01) -> Can be updated to TS-L633C(TO02)
      TS-L633C (TF01) -> Can be updated to TS-L633C(TF02)
      TS-L633Y (TO01) -> Can be updated to TS-L633Y(TO02)
      TS-L633Y (TF01) -> Can be updated to TS-L633Y(TF02)


  3. How to update F/W:

    Please check the following before updating F/W of your PC.
    - Finish all applications before updating of F/W.
    - Remove any disk from the ODD drive before updating of F/W.
    - Must not power off during updating of F/W.
    - AC-Adapter must be used in the update process.
    - If ODD is not compatible or F/W is latest, then update tool is stop.

    1. Copy the attached F/W file on your system, and uncompress it.
    2. Double click "****.exe" file.
    3. Click "OK" at following picture.



    4. The following picture is shown, and install can start.



    5. Once install finish, the following picture is shown.



    6. Click "OK", and it will automatically reboot the system.
    7. The installation is now completed.


    Disclaimer:

Toshiba provides this information "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Toshiba shall not be responsible for the topicality, correctness, completeness or quality of the information or software provided. Toshiba is not liable for any damage caused by the use of any information or software provided, including information that is incomplete or incorrect. Any trademarks used herein belong to their respective owners.


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